Lucent Medical Imaging
FOR PATIENTS, GLENDALE, CA

Request your imaging records

Your images and reports belong to you. Request a copy for yourself, or have them sent directly to another provider, we handle every request under HIPAA safeguards.

RECORDS
  • Reports and images available
  • Direct release to your provider
  • Signed authorization required
  • Se habla Español
Reports and images available
Direct provider release
HIPAA-compliant handling
Usually a few business days
How to request

Three ways to receive your records

Complete an authorization

A signed release is required before any record leaves our office. Call us and we will send the form.

Direct to your provider

Give us the receiving provider's details and we will send images and reports straight to them.

Copies for you

Pick up a disc or receive your report electronically once your identity has been verified.

Before you call

What we will need from you

Proof of identity

A government-issued photo ID for the patient, or documentation if you are a legal representative.

Study details

The exam type and the approximate date of the scan, so we can locate the right study.

Where it should go

Pick-up in Glendale, electronic delivery to you, or direct release to a named provider.

Privacy

How your records are protected

We verify identity on every request and release records only to you or to a person you have authorized in writing. Details of how we use and safeguard protected health information are set out in our HIPAA notice.

Records for another imaging provider's study must be requested from that provider, we can only release studies performed at Lucent.

FAQs

Records questions

Most image and report copies are ready within a few business days of a completed, signed request. Urgent requests tied to an upcoming appointment are prioritized, tell us the date when you call.
Only with your written authorization, or if they are your legal representative with documentation. HIPAA requires us to verify identity before releasing anything.
You can request either. The report is the radiologist's written interpretation; the images are the scan itself, released on disc or electronically.
Yes. Give us the receiving provider's name and details and we will send them directly, which is usually the fastest route.
Records sent directly to a treating provider for continuity of care are provided at no charge. Fees for patient copies follow California state limits, we will tell you before processing.
Imaging studies and reports are retained in line with California retention requirements. If you are unsure whether we still hold an older study, call and we will check.