The Lucent provider portal
Referring providers can access imaging reports, view and download studies, and track order status for patients referred to Lucent Medical Imaging in Glendale.
Portal access is set up per practice. Request access below and we'll send your credentials.
- Reports in 24-48 hoursROUTINE STUDIES
- Full image accessVIEW & DOWNLOAD
- Order status trackingREAL TIME
- No cost to referring practicesFREE ACCESS
What you can do in the portal
Everything a referring office needs after the study is complete, in one place.
View and download final reports
Structured reports from board-certified radiologists, available as soon as they are signed.
View and share full imaging studies
Full-resolution image sets you can review in the browser or share with other treating clinicians.
Track order and authorization status
See where each referral stands, received, authorization in progress, scheduled or reported.
Compare against priors performed at Lucent
Prior studies performed at Lucent are linked to the patient record for direct comparison.
Getting access
- STEP 01
Submit the request
Complete the request access form below with your practice details and NPI.
- STEP 02
We verify your practice and NPI
Our team confirms the practice, the requesting provider and the staff accounts required.
- STEP 03
Credentials sent to your office
Login details are sent to the email on the request, with setup notes for your administrator.
Request portal access
Complete the form and our team will verify your practice before issuing credentials.
Security and access control
- Access is granted at practice level and tied to a verified NPI.
- Individual staff accounts are issued by the practice's designated administrator.
- Access is logged.
- Credentials must not be shared between users.
Patient records are handled under HIPAA, see our HIPAA notice for details on how protected health information is used and disclosed.
If you can't get in
Call (818) 679-2867 for report copies, urgent results or password resets. Reports can also be delivered by fax or secure email on request.
Frequently asked questions
How do I get portal access?
Submit the request access form on this page. We verify your practice and NPI, then send credentials to the email you provide.
Is there a cost to referring practices?
No. Provider portal access is provided at no cost to referring practices.
How quickly are reports available?
Routine studies are typically reported within 24-48 hours and appear in the portal as soon as the report is finalized. Critical findings are communicated by phone immediately.
Can I download and share studies?
Yes. Final reports can be downloaded, and full imaging studies can be viewed and shared with other treating clinicians.
Who do I contact if I'm locked out?
Call our scheduling line at (818) 679-2867. We can reset access, or send report copies by fax or secure email in the meantime.