Send us the order
Upload imaging orders, prior studies and clinical notes for patients being referred to Lucent Medical Imaging in Glendale. Prefer fax or phone? Both remain open.
- Receipt confirmed same business dayCONFIRMATION
- PDF, JPG, PNG, ZIPMAX 25MB EACH
- Fax and phone still acceptedALTERNATIVE CHANNELS
- Urgent orders flagged immediatelySTAT
What to include with the order
The more complete the packet, the faster authorization and scheduling move.
Required
- Signed order with exam and body part
- Clinical indication and ICD-10
- Patient demographics and contact details
- Insurance information (front and back of card if available)
Helpful, if available
- Prior imaging or reports from other facilities
- Relevant clinical notes or labs
- Contrast preference or allergy history
- A staff contact for clinical questions
Upload an order
Complete the three sections below and attach the order and any supporting documents.
Prefer fax or phone?
Fax and phone remain fully supported for practices that have not moved to online submission. Our scheduling team can take an order verbally and confirm it back to your office in writing.
- Fax available on request, call (818) 679-2867
- Scheduling line: (818) 679-2867
- Office hours: Mon-Fri 7:00am-7:00pm · Sat 8:00am-4:00pm
What happens after you upload
We confirm receipt with your office, verify benefits and handle prior authorization, then contact the patient directly to schedule. Reports return in 24-48 hours for routine studies. See the full authorization process or set up provider portal access.
Frequently asked questions
What file formats do you accept?
PDF, JPG, PNG and ZIP archives for prior imaging. Each file may be up to 25MB.
How do I know the order was received?
You will see an on-screen confirmation, and our team confirms receipt with your office by phone or email the same business day.
Can I fax instead?
Yes. Fax remains available, ask our scheduling team for the direct line at (818) 679-2867.
What if the patient needs an urgent study?
Mark the order urgent or STAT on the form and call the scheduling line so we can flag it immediately.
Do you accept prior imaging from other facilities?
Yes. Attach prior studies or reports with the order so our radiologists can compare against them.